# Trouble Sending Emails **URL:** \ **Category:** ruby-talk\ **Created:** [5 September 2007 15:39 UTC](https://rubytalk.org/t/trouble-sending-emails/40400 "2007-09-05T15:39:21Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Matt\_White2](https://avatars.discourse-cdn.com/v4/letter/m/f14d63/32.png) [@Matt\_White2](https://rubytalk.org/u/Matt_White2)\ **Post date:** [5 September 2007 15:39 UTC](https://rubytalk.org/t/trouble-sending-emails/40400/1 "2007-09-05T15:39:21Z")
Hello, I run a script nightly which used to send e-mails when it successfully completed, but it no longer does. I'm not sure which configurations I need to check as I haven't used net/smtp much (I inherited this script). Any ideas? irb(main):001:0\> require 'net/smtp' =\> true irb(main):002:0\> supplierid = 8 =\> 8 irb(main):003:0\> body = "Subject: Product Import succeeded for supplier #{supplierid} at #{Time.now.to\_s}\r\n\r\n" =\> "Subject: Product Import succeeded for supplier 8 at Wed Sep 05 09:25:26 -0600 2007\r\n\r\n" irb(main):004:0\> Net::SMTP.start(mail\_server, 25, helo\_domain, username, password, :login) do |smtp| irb(main):005:1\* smtp.send\_message(body, from\_address, to\_address) irb(main):006:1\> end =\> "250 Ok: queued as 20F73116D1AA\n" ...but the mail never arrives. Thanks for any assistance! Matt > **···** > > \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ > Park yourself in front of a world of choices in alternative vehicles. Visit the Yahoo! Auto Green Center. > [http://autos.yahoo.com/green\_center/](http://autos.yahoo.com/green_center/) ---
**Author:** ![Phil](https://avatars.discourse-cdn.com/v4/letter/p/e95f7d/32.png) [@Phil](https://rubytalk.org/u/Phil)\ **Post date:** [5 September 2007 16:22 UTC](https://rubytalk.org/t/trouble-sending-emails/40400/2 "2007-09-05T16:22:48Z")
Have you checked the mail server for the message ID it is supposedly queued as? And what doe the logs of the script and/or mail server say in regard to the messages? If the mails are sent to a special account, can this account be checked by a mail client? > **···** > > > -----Original Message----- > > From: Matt White [mailto:whitethunder922@yahoo.com] > > Sent: Wednesday, September 05, 2007 5:39 PM > > To: ruby-talk ML > > Subject: Trouble Sending Emails > > > > =\> "250 Ok: queued as 20F73116D1AA\n" > > > > ...but the mail never arrives. Thanks for any assistance! > > -- > Phillip Gawlowski ---
**Author:** ![\_Pena\_Botp1](https://avatars.discourse-cdn.com/v4/letter/_/94ad74/32.png) [@\_Pena\_Botp1](https://rubytalk.org/u/_Pena_Botp1)\ **Post date:** [6 September 2007 04:03 UTC](https://rubytalk.org/t/trouble-sending-emails/40400/3 "2007-09-06T04:03:19Z")
# irb(main):003:0\> body = "Subject: Product Import # succeeded for supplier #{supplierid} at #{Time.now.to\_s}\r\n\r\n" # =\> "Subject: Product Import succeeded for supplier 8 at Wed # Sep 05 09:25:26 -0600 2007\r\n\r\n" # irb(main):004:0\> Net::SMTP.start(mail\_server, 25, # helo\_domain, username, password, :login) do |smtp| # irb(main):005:1\* smtp.send\_message(body, # from\_address, to\_address) # irb(main):006:1\> end # =\> "250 Ok: queued as 20F73116D1AA\n" at this point   a. the server mail\_server received your email (w ack 250 Ok)   b. and further replied that it queued your mail w queueid 20F73116D1AA      (surely that reply and the queueid did not come fr ruby, right?) ergo your ruby script is fine. # ...but the mail never arrives. Thanks for any assistance! it arrived on mail\_server. your mail admin can better help you. kind regards -botp > **···** > > From: Matt White [[mailto:whitethunder922@yahoo.com](mailto:whitethunder922@yahoo.com)] ---
**Author:** ![Rick\_DeNatale1](https://avatars.discourse-cdn.com/v4/letter/r/bbce88/32.png) [@Rick\_DeNatale1](https://rubytalk.org/u/Rick_DeNatale1)\ **Post date:** [5 September 2007 17:02 UTC](https://rubytalk.org/t/trouble-sending-emails/40400/4 "2007-09-05T17:02:18Z")
And it could be running afoul of whatever anti-spam measures might exist between the source and recipient. > **···** > > On 9/5/07, Phil \ wrote: > > > \> -----Original Message----- > > \> From: Matt White [mailto:whitethunder922@yahoo.com] > > \> Sent: Wednesday, September 05, 2007 5:39 PM > > \> To: ruby-talk ML > > \> Subject: Trouble Sending Emails > > \> > > \> =\> "250 Ok: queued as 20F73116D1AA\n" > > \> > > \> ...but the mail never arrives. Thanks for any assistance! > > > > Have you checked the mail server for the message ID it is supposedly queued > > as? And what doe the logs of the script and/or mail server say in regard to > > the messages? > > > > If the mails are sent to a special account, can this account be checked by a > > mail client? > > -- > Rick DeNatale > > My blog on Ruby > [http://talklikeaduck.denhaven2.com/](http://talklikeaduck.denhaven2.com/) ---
**Author:** ![Matt\_White1](https://avatars.discourse-cdn.com/v4/letter/m/a87d85/32.png) [@Matt\_White1](https://rubytalk.org/u/Matt_White1)\ **Post date:** [6 September 2007 17:45 UTC](https://rubytalk.org/t/trouble-sending-emails/40400/5 "2007-09-06T17:45:11Z")
Thanks for the help. I will have the server admin look into it for me. > **···** > > On Sep 5, 10:03 pm, Peña, Botp \ wrote: > > > From: Matt White [mailto:whitethunder...@yahoo.com] > > # irb(main):003:0\> body = "Subject: Product Import > > # succeeded for supplier #{supplierid} at #{Time.now.to\_s}\r\n\r\n" > > # =\> "Subject: Product Import succeeded for supplier 8 at Wed > > # Sep 05 09:25:26 -0600 2007\r\n\r\n" > > # irb(main):004:0\> Net::SMTP.start(mail\_server, 25, > > # helo\_domain, username, password, :login) do |smtp| > > # irb(main):005:1\* smtp.send\_message(body, > > # from\_address, to\_address) > > # irb(main):006:1\> end > > # =\> "250 Ok: queued as 20F73116D1AA\n" > > > > at this point > >   a. the server mail\_server received your email (w ack 250 Ok) > >   b. and further replied that it queued your mail w queueid 20F73116D1AA > >      (surely that reply and the queueid did not come fr ruby, right?) > > > > ergo your ruby script is fine. > > > > # ...but the mail never arrives. Thanks for any assistance! > > > > it arrived on mail\_server. > > > > your mail admin can better help you. > > > > kind regards -botp